Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.
We can help you find:
Booking a viewing is simple and can be done anytime online or over the phone. We’ll work around you in order to agree a suitable time.
We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.
Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant's Request):£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request):£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant's Request): Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
If you any questions on our fees, please ask a member of staff.
We will ask for your address history for the last three years and complete a credit check on each individual tenant. We will also require a reference from your existing Landlord or Letting Agent (if you are currently renting) as well as a written reference from your employer. If you are self-employed, we will ask for an accountant’s reference and most recent set of submitted accounts.
The lease you sign will be an Assured Shorthold, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). If the landlord wishes to end the tenancy you will be given two months’ notice to quit the premises.
We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted.
In the event of maintenance being required please telephone propertynest at the earliest possible time in order to minimise any problem that could subsequently arise. Trades persons will be alerted by the Agent and dependent upon the nature and urgency of the task will respond accordingly.
Simple precautionary procedures should then be taken by the tenant to prevent any additional problem arising e.g. turn off water at the stopcock if necessary, isolate electric or gas supplies at the mains where required.
You cannot have any pets unless we have permission from the landlord/ourselves in writing. You must consult us prior to obtaining a pet and submit a written request to have a pet stating age/type/breed.
YES! You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building.
The Deposit normally equates to 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme and will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.
As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account. You will need to cancel the standing order before leaving the property.
Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.
Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application.
Benburys helped me moved out of a bed sit and into a shared accommodation, And has been helpful in other aspect. As a company they are brilliant and assertive as individuals they are flawless and I'd like to say thank you ladies for everything and this will not be the last you see of me. I will never forget not to pay back I will always pay forward
I can’t speak highly enough about Tracy, Helen and Sophie at Benbury’s so professional. I put my house up for sale with them the first 2 people that viewed my house wanted it. I eventually got £5,000 more than the asking price within 1 month of being up for sale, I would recommend if you want a sale with a personal touch. They are now about to sell 2 other properties for me give them a try you won’t regret it.
The best estate agents i have ever dealt with could not fault anything. Always keep you up to date and ensure that everything is right.
This is definitely the best agency i ever been with! Respectful and very professional about everything! Thank you so much for having me as a tenant, it's been beautiful! Till we meet again (and trust me, after the current agency, I'll be back asap!)
Here’s the best letting agency in town. They are very friendly, helpful and professional. Unlike other agencies, Benbury’s have so much respect and regards for us these years we’ve been with them. They help build great relationship with our landlord, who’s also the best landlord, which makes us feel really welcomed at the property we are renting. It’s not just all about the money/rent. The ladies at the office are always very kind to us while dealing with our queries in a friendly and professional manner. Even from day one of been with them our expectations have been well managed. If you’re a landlord or tenner looking for a decent agency to deal with I strongly recommend Benburys
Brillant service from a great bunch of people.Would highly recommend.
Fantastic service! Found me potential buyers quickly and above the price I was expecting. When the sale fell through, they promptly did the same again and exceeded my best previous offer! When the sale got slowed down by legal problems, they did an outstanding job to keep everyone involved up to date (so crucial for keeping the deal together) and went well more than the extra mile to help contribute to resolving the problems. A wonderful team of true professionals. Highly recommended!
Would thoroughly recommend Benbury's. The staff are lovely, really helpful and nothing is too much trouble for them. Five out of five stars!
The team at Benburys have gone above and beyond to help progress the purchase of our new home. Benburys care not only about their vendors, but also about everyone in the chain which demonstrates quality service and sets them apart from other agencies. They are great communicators, always answer the phone promptly and are always happy to help (even if it's slightly outside of their remit) so while we're not a direct customer we felt the need to write this review to give praise where it's due.
Thanks to the team